Published: Fri, May 25, 2018
Technology | By Lionel Gonzales

Apple extends iPhone battery replacement program to 2017 repairs

Apple extends iPhone battery replacement program to 2017 repairs

'We now believe that another contributor to these user experiences is the continued chemical ageing of the batteries in older iPhone 6 and iPhone 6s devices, many of which are still running on their original batteries'.

Apple has introduced a new "iPhone out-of-warranty battery replacement credit" programme.

An aging battery could be slowing down your iPhone.

In December previous year, Apple admitted that it had deliberately slowed down some older iPhones with worn out batteries.

Apple Inc. will give a partial refund to some customers who paid full price for iPhone battery replacements in 2017, its latest benefit to placate owners since disclosing it began curbing the performance of some of its smartphones a year ago to preserve battery life.

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In order to negate the problem in future, Apple added a new Battery Health feature in iOS 11, where users can check on their battery and choose whether they want to endure performance throttling. It brought the price for fix down from $79 to $29, but the company didn't provide much help to customers who had already paid for a replacement. Apple was ordered to turn over internal testing documents and reports as part of discovery in the case.

Apple's controversial iPhone CPU throttling tactic - created to protect ageing batteries from unexpected shutdowns - continues to cost the company.

Those who are eligible for the refund should be receiving an email from Apple between now and July 27 that will tell them how to get their money, and people who don't get an email by August 1 should contact the company.

The credit will be provided as an electronic funds transfer or a credit on the credit card used to pay for the battery replacement service. The discount lasts until the end of this year (or at least, it should).

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