Published: Sat, March 09, 2019
Money | By Ralph Mccoy

Walmart greeter jobs: Walmart will make 'every effort' to keep disabled greeters

Walmart greeter jobs: Walmart will make 'every effort' to keep disabled greeters

"Let me be clear: If any associate in this unique situation wants to continue working at Walmart, we should make every effort to make that happen", Foran said.

Walmart says it has already started making job offers to greeters with disabilities, with at least one accepting so far.

Although the big box chain has always been a subject of criticism for labor practices and negatively impacting communities, the role of People Greeter has typically been lauded as going to those who may find it hard to find employment elsewhere, such as the disabled and elderly. "With that in mind, we will be extending the current 60-day greeter transition period for associates with disabilities while we explore the circumstances and potential accommodations, for each individual, that can be made within each store". After more than a week of backlash, Greg Foran, president and CEO of Walmart's USA stores, said in a memo to store managers Thursday, Feb. 28, 2019, that "we are taking some specific steps to support" greeters with disabilities.

Bonnie Hasemeyer, who's been a greeter for 20 years, says she hasn't heard anything about her position being removed or changed, but added that the thought of losing her job would be hard to handle.

Just last week, though, his manager told him the store will soon be eliminating the greeter position.

According to his daughter, Laura Murphy, Spencer has a college degree, but being 90 percent deaf has made finding a job hard, until he found his position at Walmart. "But it certainly doesn't make any commitment that they are guaranteeing that there will be another position available" for all greeters affected by the change in job requirements.

"It's just overwhelming the number of people who have gone online and signed the petition and stuff", he said.

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Greg Foran, president and CEO of Walmart's USA stores, said in a memo to store managers Thursday night that "we are taking some specific steps to support" greeters with disabilities.

Some of the greeters, whose stories garnered nationwide attention, have now accepted new positions.

Supporters of Jay Melton, a Walmart greeter in Marion, North Carolina, who has cerebral palsy, took to the Internet to protest the change. In interviews with more than a dozen current and former disabled greeters, many said they were initially left in a lurch and afraid they'd lose their jobs.

In his letter, Foran describes the new customer host positions as requiring skills like "handling customer refunds, scanning receipts, and checking shopping carts".

Jay Melton will keep working at the Walmart Supercenter in Marion as a self-checkout host, the corporation announced in a post on Facebook. "His job is his driving force in life".

For years, Walmart has championed its inclusive hiring policies, and its ideal score of 100 on the Disability Equality Index, a rating system measuring the inclusion practices. "I don't want to get Nathan's hopes up and in six months, they're going to do this all over again".

"I read [the CEO letter] very much as a sop", Bagenstos said, "both to public relations and the law".

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